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Delivery
Shipping and Returns
Your package
Packages are generally dispatched within 2 days after receipt of payment and are shipped via the chosen carrier (e.g. Colissimo in France). Other shipping methods are possible at an additional cost, for any questions, please contact us before choosing a method.
0033(0)5.56.43.56.43 or by email contact@katimaa.com and on www.Katimaa.com
Regardless of the shipping choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Our care is precious and in this respect, we take every precaution to ensure that it reaches you in the best possible condition. The boxes are large and your items are well protected. Your complaints are always welcome and help us to improve our service.
The Katima'A team